· Be part of the team that builds and maintains our UI framework. · Develop standard UI features in our market release & project based customizations. · Be a subject matter expert on emerging Web development technologies and promote innovation.Skill Set:
Mandatory Skills · At least 4 years of web UI development experience. · Solid experience with Angular, Backbone JS, jQuery. · Good understand of MVC framework · Excellent HTML5 and CSS3 knowledge · Experience with JSON/XML and interfacing with server side REST API"rsquos · Quick learner, conscientious "amp autonomous. · Team player and committed to his/her work. · Highly motivated and willing to be part of next breakthrough in Wealth Management Technology. Desirable Skills · Experience in responsive design and reactive touch based UI · Some experience in server side platforms, ideally in Java/Spring MVC. · User Experience skills, ability to design intuitive user interface. · Graphical designs skills. · Following agile methodologies.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases