Review Sales to Customers and to ASCs; Identify & ensure corrective & preventive action.
Support the Dealer Owner in building an engaged & effective team of Sales Personnel:
Support the Dealer in recruitment of adequate & right manpower
Role model behaviors that enable personal selling effectiveness.
Deliver effective ‘On the Job Training’ for Dealer Sales Personnel.
Build and maintain effective relationships with Dealer Owners, and their staff including Managers and Dealer Sales Personnel.
Observe adherence to Dealership Sales Standards & the Sales Process; provide feedback and support for corrective action, which will ensure achievement of Customer Satisfaction (Sales Satisfaction) goals.
Drive & support effective Management of Enquiries thru the Dealer Management System.
Ensure the Dealer Order in MOS (Monthly Order System) is in sync with PD Plan.
Track and report Competitor Activity in assigned territory: Product Launches / Schemes / Promotions / Development plans of the Competition
, Desired Profile
Only from two wheeler segment , passenger car segment only and not from commercial vehicles / Tractorfrom a reputed / branded FMCG ( ITC, HLL ) or from FMCD (LG, Whirpool, samsung ,SONY). Min Current CTC fixed should be above 6 LAcs is must.
At least 2 Years in successfully leading frontline sales initiatives for reputed challenger brands in strong activation & execution driven environments from Durables / Auto / Paints sectors. Must have a proven track record in managing large Dealerships.
Reference ID - GH/EPC/JC//30012019//81391/TSM - Mysore ,
GlobalHunt is an premier executive recruitment and selection services company providing wide range services to companies. Our services are available over a wide geographical area that spans across Asia Pacific, Africa, Europe and American markets, making us one of the leading HR firms.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases