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Trip coordinator mangaer

Keywords / Skills : tours, travels, manager role, team leader, Reservation, Ticketing, Reservation Executive, Airline, Travel

2 - 7 years
Posted: 2019-10-12

Nationality
India
Industry
Travel/Tourism
Function
Travel/Airlines
Role
Reservation and Ticketing
Posted On
12th Oct 2019
Job Description
Greetings From Vibrant HR Consultancy!!!

We have Immediate Openings for Trip coordinator manager .
Designation :Trip coordinator manager .
Location : Indiranagar ( Bangalore)

Salary : As per company standard
Domain : Travel ( MNC )

RESPONSIBILITIES
Manage a team of 5-7 trip coordinators (work management, evaluation, feedback, career growth).

● High quality guest support for our guests before and during their trip.

● Stakeholder management within and outside the company.

● Ensure smooth coordination between the team and other teams in the company or external partners.

● Ensure team adheres to tools, processes and timelines.

● Regular analysis of team performance (analyse data and reports).

● Driving change and continuous improvements in the team.

● Unblock team members and work with Function head on long term solutions for repeating issues.

● Manage complex guest issues and take judgement on best solution in case of any adversity.

● Consolidate learnings and work with internal teams for long term fixes.

SKILLS REQUIRED:
Minimum 5 years of experience in the Travel Industry and 3 years experience in a Managerial role

● Excellent English communication skills – Written and verbal (an added advantage would be that you have a good command of the German language)

● You enjoy communicating with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to bring travel experience to life and to build trust

● You have a high bias for action

● You have an eye for detail

● You are flexible, agile, adaptive and open to learning

● You have the ability to deep dive and root cause issues

● You have excellent problem solving and prioritization skills

Interested can share there profiles to [HIDDEN TEXT] OR Contact me @9343075322


About Company

Welcome........


Vibrant HR Consultancy Services is a professional recruitment firm catering to the needs of various companies across verticals. Vibrant is based out of Bangalore & services clients across India. Since our inception, we have been in the business scenario with a mission of serving the companies with the speed and quality that is required.
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