We would like to introduce you an exciting opportunity with our reputed client in Aviation Industry for "Travel Trainer" Our client is seeking to bring in young and highly competent team where each member brings something different and unique to the table
NOTION CONSULTANTS is an established generalist recruitment firm that has been serving major clients across India with permanent/Contract staffing. We have always maintained and built reputation with the clients and provided required solution with enthusiasm, professionalism, and veracity. We match the best talent to the best opportunities, bringing parties together to create something better, stronger and more valuable for mutual long-term success. We take pride in our professional ability to place great people into great jobs, and we have built a solid relationship with a number of India's top companies. We have made a significant impact on the recruitment marketplace. We offer recruitment services on a national basis to both large and mid-sized companies in the Information Technologies, manufacturing, wholesale, distribution, service, construction and industrial related industries.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases