•Responsibilities include all aspects of training coordination and some administration duties for both local and remote sessions; interfacing and communicating with client, peers and managers on status, schedules; •Coordinate training program schedule of classes, including facilities allocation, materials and catering orders, pre- and post-work communication, and post-session evaluations •Demonstrated excellent verbal and written presentation and communication skills •Proficiency with related software (MS Word, Excel, Outlook, and Powerpoint)
If interested in exploring this opportunity, please walkin to our office for interview ;
Interview Date: 17 and 18 September 2018 Interview time: 9:00 AM to 5:00 PM Contact Person: Deepak G Contact Number: 9176288155
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases