Bloomont Solutions Pvt. Ltd. is a global provider of innovative software services. We partner with North American, Indian, European and other international organizations to support in-house as well as outsourced projects. Bloomont has a solid track record of providing high quality, cost-effective and leading edge software solutions to its customers since its inception in 1998.
Bloomont is always on the lookout for bright professionals. The key attribute we look for is 'Resourceful'. We define 'Resourceful' as the ability to know, where to look for solutions when you don't have a readymade one. If you think you have it and if you are not afraid to delve into and imbibe the umpteen new technologies thrown at you by the IT world on everyday basis, we want to talk to you immediately.
Bloomont offers a fun working environment and excellent opportunities to advance several steps up the career ladder in a short amount of time.
Bloomont is actively providing top-notch IT solutions to North American and International clients in the following areas: • Software • Finance • Education • Telecommunications • Video-Conferencing • Semi-Conductor
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases