Adhering to style guidelines and ensuring all content matches those guidelines
Recommend improvements to Web site copy and editorial materials
Adhere to documented processes and best practices
Qualification: Bachelor's Degree or equivalent experience Experience: Freshers interested in working with content intended for a US audience
Familiarity with standard PC based business systems including Microsoft Office suite
Knowledgeable in Associated Press (AP) style. (As part of the application process, candidates will be given a copy editing test that evaluates knowledge of AP style.) Familiarity with the Economist Stylebook or other style manuals preferred but not required
Should be familiar with Web 2.0 technologies, and preferably have experience with content management systems in a Windows environment
About the team:
FindLaw (www.findlaw.com) is the leading provider of online legal information and solutions for the legal community, professionals and consumers in the United States, the UK, and Canada.
FindLaw is seeking an Associate Copy Editor to edit and restructure custom content written for law firm Websites. The content is intended to attract Internet users and convert them into law firm clients. In this role, you will be responsible for completing technical edits of legal Website copy. Proofreading skills and knowledge of Associated Press (AP) style are required.
Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com http://www.thomsonreuters.com/
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases