As a Trainee Consultant, you will be a part of our fast-growing organization which provides a full range of services to our global clients across multiple industry sectors.
Job Requirements • Candidates with total work experience of less than 12 months will also be considered. • Working Knowledge of ASP, Networking, VB, and SQL server is required • Excellent Communication skill • Positive mind set to learn & grow • Strong problem solving and analytical skills • Additional knowledge of XML/XSLT and Regular expression will be preferred. • Knowledge on Oracle databases (scripts, queries), Microsoft technologies and Microsoft operating systems (client/server environments, IIS)
Education MCA /B.Tech/B.E ( CSE/IT) We offer Competitive remuneration package and associated benefits
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases