Keywords / Skills : Non Voice Process, Communication Skills, Backend, Back Office, Non Voice, Out Bound, International Process, Email Process, Chat Process, Email Support, CSR, ITES, KPO, BPO, International BPO
Hi, Greetings from 2Coms Consulting... Hiring for MNC (2017-2018 Batch) Non-Voice Process in Shollinganallur, Chennai Job Description: Non-voice Process (Email / Chat) Eligibility Criteria: Should have Good communication skills Only 2017 or 2018 Batch pass out candidates are Eligible (***Candidates should have 1st to 5th Semester Original Mark Sheet in Hand***) Qualification- B.A / B.COM / B.SC / BBA / BBM/ BCA/ BMS Note: - B.E, B.tech Not Eligible Backlog Candidates are not Eligible 5 days working (Sat and Sun fixed off) Pick and Drop facility both sides(Free of Cost) Shift: Rotational including Night Salary: 10K (Take Home) Interested candidates can forward their resumes to [HIDDEN TEXT] or call 07606007210/ 09178940865 Kindly refer your friends and help them to find a better opportunity Note: We do not have any registration charges No Bond to sign Thanks and Regards Sanjay Kumar Jena HR - (ITES) Email: [HIDDEN TEXT] Ph: 07606007210
2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain company. With over 2500+ employees and a Pan India Presence, we offer a suite of services covering Talent Management, Talent Acquisition and Talent Creation Solutions, connecting more than 4000 professionals with over 70 clients every day.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases