5+ years experience within Financial Services Proven experience as a Tester or QA Management with in-depth specialisation in delivery Experience in doing AI/ML Testing ISEB/ISTQB qualified (foundation as a minimum) End to end test automation Selenium Webdriver and Java Strong technical automated testing background Experience with Agile, BDD and Gherkin plus strong testing concepts Experience with Selenium Webdriver and Java with excellent automated test design skills Java experience both written and read Manage all defects to closure SQL scripting skills Atlassian Jira experience Personality: Proactive and flexible Strong communication skills both written and verbal
Summitworks enables organizations to efficiently and cost-effectively manage data quality for greater business assurance, sustainable compliance, risk reduction, fraud detection, enhanced profitability and improved business performance.
We provide data quality improvement services that support effective manufacturing, sales and marketing processes, enable more accurate invoicing and shipping, improve customer experience and foster many other immediate and long term business benefits.
Summitworks specializes in defining MDM Vision Strategy Metrics Technology
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases