• Test Engineer is responsible for designing testing scenarios for usability testing.
• Responsible for conducting the testing, thereafter analyze the results and then submit his observations to the development team.
• Tester may have to interact with the clients to better understand the product requirements or in case the design requires any kind of modifications
• Software Testers are often responsible for creating test-product documentation and also has to participate in testing related walk through.
• To test modifications in software products to ensure they are fit for purpose, consistent, and compliant with published standards and guidelines. You will ensure modifications are fully regression testable and delivered on schedule.
• Translate functional requirements and specifications into documented test plans, cases and steps.
• Rigorously planning, writing and executing test scripts.
• Perform manual regression testing.
• Creation and maintenance of test data, tools and scripts.
• Execute test plans manually and conduct manual functional and exploratory testing.
• To complete testing in line with agreed timeframes and by following the documented business processes using the appropriate test management and tools.
• Identifying issues, risks and dependencies escalating and managing where appropriate
• Continually update skills by learning new technologies relevant to the role.
We,Eurasian Software Solutions (Eurasian) a next-gen IT Company, have always been at the forefront in delivering leading-edge Technology solutions for our customers across the globe. We are rightly synonymous with success you are in quest of.
Having worked on a multitude of projects across verticals for our clients, we have crafted for ourselves a position so strong that our clients trust us, refer and recommend us every time. We are highly regarded for our peerless IT solutions that we provide for our clients, instilling innovation concepts and strategies. We always work to root out complexities that most of the businesses across the globe are confronted with by delivering top-notch IT solutions as per the requirements of our clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases