We are hiring for Telesales and Telemarketing Executives for a client in Bangalore,
Please find the JD Below,
Client is Lucid IT Solutions Pvt Ltdâ¦
The position is mainly responsible to generate leads. Prior experience in telesales, telemarketing & tele calling will be an added advantage. Identify opportunities, produce leads & book appointments for the sales force with the emphasis on high quality lead.
Experience: 2 -4 yrs ECTC: 3 â" 4 LPA max Notice period: 15-30 Days
Languages Know: Preferred English & Malayalam Preferred English /Kannada/Hindi/Telugu
If you want to work for an exciting job role with good company benefits and grow along with the organisation then please share your updated resume and details at the following email [HIDDEN TEXT]
Current CTC: Expected CTC: Notice Period: Reason for change: Current Location:
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases