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Telesales executive/Telesales support/Telecaller/telemarketing executive/telemarketing executive

Keywords / Skills : "Telesales", "BPO", "Call center", "Domestic BPO", "Fresher", "Telecaller", "Telemarketing", "Telesales executive", "Freshers", "Outbound", "Telecall", "Voice Process", "Customer Support", "Telemarketing Executive", "Undergrduate", "Telecom", "Banking"

0 - 5 years
Posted: 2019-02-28

Job Description
We are looking for a personable, experienced telesales professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. 

Telesales Duties and Responsibilities 
• Consistently make a good first impression when calling leads

• Engage potential customers in dialogue that opens opportunities

• Commit to departmental and individual quotas/goals

• Meet company expectations for excellent customer service

• Update contacts database when necessary

• Provide information regarding product/service in an engaging manner

• Answer all customer questions honestly and accurately

• Take relevant notes on all calls for future use and enter into database

• Process orders quickly and accurately

• Maintain a friendly, professional tone at all times

• Function as part of the team with sincere enthusiasm

• Negotiate sales and address any concerns/reservations of potential customers

• Basic computer skills, including Microsoft Word and Excel

• Excellent telephone etiquette

• Personable and friendly tone of voice

• Ability to follow scripts without sounding mechanical

• Excellent communication skills

• Patience, persistence and persuasiveness

• Generating and qualifying leads from cold calling

• Managing, tracking and following up on leads by calling them

• Conducting sales presentations through the phone and screen sharing

• Meeting monthly and quarterly sales goals in accordance with goals

• Creating and updating activity reports



About Company

Emerging Player of Financial Market Place - One Stop Solution for all our financial needs... Credit Cards / Personal Loans / Professional Loans / Business Loans / Home Loans / Mortgage Loans / Car Loans / Mutual Funds / Insurance etc.., Our Company is the Leading BPO Service Provider for almost all banks & financial companies in India. Operates in Chennai & Bengaluru. We provide clients with Highest quality telephone and web-based customer service and sales operations.It is a Successful Company and will continue to rise in BPO industry, READY TO BE YOUR BRIDGE TO SUCCESS!!!
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