Good Communication Skill in Eng & Hindi Well versed in Computer Making DCR (daily calls report) & follow-up Taking care of admin Ready to work under pressure Hard worker, go-getter, confident, trustworthy
If you are interested can apply their CV on this Email Id: [HIDDEN TEXT]
JOB HELP Consultancy A -253, 3rd floor, Okhla Phase -1, Near Crown Plaza, New Delhi –110020 Tel No: 011-40040109 Mobile No: 91-9711017630 / 8750180549
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases