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Telecaller - Reputed bank

Keywords / Skills : Telecaller, Telesales, BPO, Inbound, Domestic BPO, International call center, Telemarketing, Tele Calling, Telemarketing Executive, Telecall, Freshers, Customer Care Executives, Outbound

0 - 2 years
Posted: 2018-05-16

Job Description
 Portfolio Management for Bank’s NRI Customers
 Engage with assigned portfolio of Bank customers for service
and deepening relationship
 Customer interactions to be duly updated in Bank system for
audit trail and reference to future interactions
 Deepening of customer portfolio level benchmarks
 Manage Issues and Maintain complete relationship record for
assigned customer accounts
 Enhancing customer wallet
 Profiling Customer to increase wallet share – Engaging to
capture customer banking habits and inducing to make Yes
Bank as primary relationship
 Ensuring customer scoping being done with need based
products suggested as hooks for deepening relationship
Ensuring that customer scope is done and products targeted
Service to Sales approach established for deepening
relationship with family members and associates which have
been grouped together

About Company

Waays & Solutions Pvt Ltd (OPC)
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