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Keywords / Skills : Good Interpersonal and communication skills , Telecalling protocols, Customer Orientation, Internet etiquette, Time Management, International calling

0 - 1 years
Posted: 2018-02-12

Nationality
India
Industry
IT/ Computers - Software
Function
Customer Service/ Call Centre/ BPO
Role
Telesales Executive
Telemarketing Executive
Other Customer Service/ Call Center
Education
Any graduate
Stream:
Any
Posted On
12th Feb 2018
Job Description
Dear Aspirants

Greetings..!

We have Immediate Openings for Telecaller

Job Description:

• Good Communication skills

• International Calling Experience

• Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.

• Influences customers to buy or retain product or service by following a prepared script to give product reference information.

• Documents transactions by completing forms and record logs.

• Maintains database by entering, verifying, and backing up data.

• Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.

• Maintains operations by following policies and procedures; reporting needed changes.

• Maintains quality service by following organization standards.

• Maintains technical knowledge by attending educational workshops; reviewing publications.

• Contributes to team effort by accomplishing related results as needed.

• Explain the customers - based on product offers / benefits

• Promoting the products

• Customer follow-up

• Feedback - mails/phones ( communication channel)

Required Experience : 0-1 year

***Female Candidates Preferred***

Interested Candidates can drop your resumes to [HIDDEN TEXT] or walk-in directly to the below mentioned address

#672/476, Ground Floor,

TempleTower, Anna Salai,

Nandanam, Chennai, Tamil Nadu 600035.



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