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Telecaller /Customer Care Executive @ Chennai

Keywords / Skills : Telecaller, Customercare executive

2 - 5 years
Posted: 2018-04-04

Customer Service/ Call Centre/ BPO
Customer Service Executive (Voice)
Any graduate
Posted On
4th Apr 2018
Job Description
Job Description:

• Pure day shift job.

• Responsibility to handle issues & queries from the customer.

• Compile reports on overall customer satisfaction.

• Good Customer Service Skills.

• Take ownership of queries and proactively follow through to resolution.

• Maintain knowledge of all Existing and Upcoming products of the company.

• Should Handle Inbound/Outbound Calls. 

Candidate Description

• Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus( HINDI/TELUGU/MALAYALAM)

• Strong customer service background and positive attitude.

• Minimum of 1 year of BPO/Telecaller experience mandatory.

• Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame.

• Good understanding of the current market position of the product to which the customer support service is provided.

• Experience in Process training a definite plus

• Experience in handling a team desirable.

Candidates meeting the Eligibility criteria can Walk IN Tomorrow..

Kindly revert for queries if any.

About Company

SPOT is a highly professional IT services & solutions company organization willing to provide entrepreneurship power to a common man. Being an ISO certified company that provides systematic procedures, we understand the importance of ‘Business wellness’ for small time business owners who face ‘heat and hate’ from the GOLIATHS. Being a NASSCOM member we believe a properly conceived software solution could plug the right holes and minimize mental fatigue
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