Dear Job seeker, We have a great opportunity for your career endeavors!! Congratulations, you have been shortlisted for F2F discussion with us on 5th Jan 2019 @ 10 AM onwards. Please find venue below: Office No. - 323, Corporate Avenue, Sonawala Road, Goregaon East, Pin: 400063. Landmark: Near Goregaon east station Infini Minds is hiring for Reputed E Commerce Client for Permanent role. Position Title: Tele Sales Executive/Manager Salary Range: Competitive/Negotiable Hiring Manager/Reports To: Sales Manager Availability: Immediate Location: Mumbai, Goregaon East, Near to station Overview We are seeking a highly motivated individual, with an entrepreneurial mindset, to join the team in the position of Tele-Sales Manager. We offer a competitive salary to reward those who contribute in significant ways to the Company's success. We also offer a fast paced, dynamic work environment. Expect significant challenges. Also expect rapid career growth opportunities for those who excel. Specific Duties/Responsibilities * Dial out-bound sales call. * Contact the customers from the given data-base and promote the product * Understand the customer requirement thoroughly and pitch product/service accordingly * Meet the daily/weekly/monthly & quarterly targets * Good Communication skills in English & Hindi Skills/Experience Requirements * Ability to work in a fast-paced, start-up environment * Should have Excellent Communication & Convincing skills * Prior experience in tele-sales process, selling products directly to end-users * Good at identifying and prioritising tasks which results in achieving the targets * Must be highly organized and self-motivated * Prior experience in education industry is a big plus Education/Other Pre-Requisites * Any Graduate/ +2 minimum * Candidates with 6 months or more experience in sales Regards Deepa 08884250144
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases