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Keywords / Skills : Customer Service Executive (Voice)

1 - 4 years
Posted: 2019-06-13

Customer Service/Call Centre/BPO
Customer Service Executive (Voice)
Posted On
13th Jun 2019
Job Description
" CRT Consultancy is a reputed placement agency in and around Mumbai & Navi Mumbai . We do recruitment's for Call centers/ Pharmaceutical company/ Construction company/ IT Company.

Location -HITEC CITY, Hyderabad

Job Description:
Talking to co-operate Client, Updating them regarding the Trade fair & Exhibition happening.
Replying to co-operate email , managing the data on excel sheet.
Ability to understand the product offering for RMS.
ï‚· Liaising with key corporate customers over the phone and ability to understand the requirements of the client and fix meetings on daily basis.
ï‚· Experience in cracking meetings via calling the clients primarily large corporates/SME.
ï‚· Client handling experience and excellent communication skills.
ï‚· Fixing meetings with RPC for Less than 300 Crore is MD and Directors. For 500 Cr and aboveâ€"CEO, CFO, Head Investor Relations, and other designations above them.
ï‚· Collated call status/MIS to be sent to the team every evening, calling sheet to sales associates to be shared daily in the prescribed format , Feedback sheet and Not Interested data to roll out to the team on a weekly basis and attendance in the office
ï‚· Interacting with the BD team /Associates on the weekly traction on number of meetings v/s the target, discussion around challenges faced during fixing appointments and research on the entity to be explored for RMS- SER product offerings.

Working Hours- 10.00 am to 6.00 pm & Sat-Sun will be off.
Pick up and drop service will be available.

Please let us know if you are interested in this profile


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