1. Own entire technical developmental aspects of Products and technology solutions in line with business Strategies specific to BFSI 2. Own entire technical developmental aspects of Enterprise applications and continuously make them more valuable for the organization 3. Create the technology strategy and roadmap for the company specific to the line of business 4. Manage and provide continuous Support and Maintenance to businesses and organization in line with product, solution and application strategy.
SSIS, SQL Server Development, SSAS, MSBI, OLTP, Performance Tuning, XML, Web Technologies, Life Cycle, SQL Database, SQL Always On, SQL Server always on, Spatial Data Types, MS BI, Stack microsoft, business intelligence stack
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases