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Technical TrainerTelecom Trainer

Keywords / Skills : Customer service, Telecom, Troubleshooting, English, Training, Business Executive, Process training, Process Coach, Voice process, Counsellor

4 - 6 years
Posted: 2019-05-10

Industry
Recruitment/Staffing/RPO
Function

Customer Service/Call Centre/BPO
Role
Technical Trainer
Process Trainer
Posted On
10th May 2019
Job Ref code
600000
Job Description
Job Description:
    1. Should be okay for working in 24 / 7 working environment
    2. Should be okay for no cab during 8am to 8pm window
    3. Should have minimum 2 years of training experience of new hire batches
    4. Should have relevant industry experience (Product knowledge / Troubleshooting in Mobile / Fixed line)
    Graduates with industry experience
    Min 2 year of experience as a trainer in Customer Service process
    Fluency in English Regional
    Excellent communication skills
    Coach and counsel wherever needed
    Document the training reports / trackers
    Handled Voice process training in the
Desired Candidate Profile
    Please refer to the Job description above


About Company

ANRI Solutions HR Services Pvt. Ltd ANRI Solutions HR Services Pvt. Ltd. is a Delhi based leading staffing solutions entity, offering a full range of options to help businesses and individuals choose their way in the contemporary world of work. We employ large number of people every day through a network of our employees providing effective staffing for our esteemed clients. With employment opportunities in the public and private sector, on both permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. We anticipate and benefit from changes in the contemporary world of work to get the right mix of permanent, temporary and contract staff achieve higher productivity at lower cost. Our endeavor is to stay flexible enough to rapidly adjust as per your workforce requirements to changing market condition. Within Delhi / NCR, ANRI Solutions HR Services Pvt. Ltd. has over 10 years of experience in staffing and recruitment, training, HR services, outsourcing and consulting. For all industries, all skills, all levels.
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