CRAZY CONSULTANTS: A new startup Job based solution for the candidates searching for the right job to the right positions. From the point of planning a lesson to support the Clients by providing the right candidates and supporting till end to end process. Our Moto is not just giving the candidates to the company, but to give a perfect employees to our Clients. Looking for an opportunity to work together and to be a part in all aspects!!!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases