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Technical Support

Keywords / Skills : Technical Support, Tech Support, Customer Support, Helpdesk, IT Helpdesk, , Help Desk, Service desk, It help desk, CallCoordinat, Desktop support, Help desk analyst

2 - 7 years
Posted: 2019-05-06

Job Description
We are hiring For Technical Support Engineer

Basic Qualifications:

Windows platform in Windows 2000 and Windows XP,Xp,10,vista

Networking, LAN , WAN, Corporate enterprise domain infrastructure environment

Widows Desktop and Server Operating system

Windows Active Directory

MS Outlook

Good understanding on the MS Office products such as Word , Excel, Power point etc.

Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage

Should be a very good team player, collaborative, self-learner and self-motivated

Good understanding of English and good communication skills is must

Should have customer handling skills

Preferably exposure to multi culture environment

Flexibility to work on 24*7 shifts

Basic Qualifications:

Windows platform in Windows 2000 and Windows XP

Networking, LAN , WAN, Corporate enterprise domain infrastructure environment

Widows Desktop and Server Operating system

Windows Active Directory

MS Outlook

Good understanding on the MS Office products such as Word , Excel, Power point etc.

Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage

Should be a very good team player, collaborative, self-learner and self-motivated

Good understanding of English and good communication skills is must

Should have customer handling skills

Preferably exposure to multi culture environment

Flexibility to work on 24*7 shifts

Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global client.

Our services include custom software development, offshore software development, SharePoint consulting, java application development, software testing services, SharePoint 2013 migration. For more details please visit our website www.trigent.com .

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Holding any offers:

Fine to Work through Payroll of Trigent Software Ltd : Y/N : ..

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About Company

Trigent in a Nutshell-
Trigent is an offshore software development and application development company that specializes in creating world-class technology solutions and custom applications for software companies, enterprises, and online business customers. Trigent is a SEI CMM Level 4 and ISO 9001:2000 certified Software Services Company head quartered in Boston, USA. Trigent has attained Microsoft Gold Certified Partner status with its high degree of competency in Microsoft technologies.

Trigent was established in 1995 and has development centers at Boston, US and Bangalore, India. Trigent has fostered development of technologies from its in-house R & D teams that are patented and are used to provide high end business solutions.

What makes Trigent a place you want to work at?
We at Trigent are passionate about our work and our company. At Trigent high performance teams are built to achieve the challenging end goals. More importantly Trigent will be committed to grooming every single individual to achieve the chosen career path. The people are empowered to make decisions that are best for the company.

Trigent's Work culture is one of the best in the industry with our open door / no boundary policy where any employee has access to top management. Monthly 'Birthday Bash' programs, 'Sports and Cultural committees' adds bonding among Trigent family members and also make Trigent a lively place to work.

Our 'Employee Benefit' and 'Reward & Recognition' activities are most admired ones, which includes aspects like reimbursement of Certification Fee, Quarterly team lunch get together, quarterly 'Star'/ 'Sparkler' awards. Along with these, we have standard industry benefits like Relocation Allowance, Employee Referral Scheme Allowance, Wedding Gift etc. We also encourage Trigent employees to participate in Inter/Intra Company Competitions to exhibit their skills and talents.
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