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Keywords / Skills : Technical Support, Tech Support, Technical Support Executive, Technical Support Engineer, Trouble Shooting, Configuration, Installation, Hardware, Tech Support

1 - 1 years
Posted: 2019-07-23

Technical Support Engineer
Posted On
23rd Jul 2019
Job Description
Installation & configuration of a company’s computer hardware operating systems and applications.

Maintenance and monitoring of computer networks and systems.

Logging the queries of customers and employees.

Analysis of call logs in order to discover any underlying issues or trends.

Diagnosing and solving hardware or software faults.

Testing and evaluating new technology.

Performing electrical safety checks on the company’s computer equipment.

Responding to call-outs in a timely fashion.

Following instructions, either written or in diagram form, in order to set up a system or fix a fault.

About Company

Orcapod is a Consulting & Technology Services firm founded by senior industry professionals coming from reputed international organizations. Like the Orcas which roam the great oceans around the globe, we work with Global and Indian Clients providing assistance in their critical IT & business improvement initiatives.
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