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Technical Support L3 (Active Directory)

Keywords / Skills : Active Directory, L3

4 - 8 years
Posted: 2019-03-27

IT/Computers - Software
System Administrator
Technical Support Engineer
Posted On
27th Mar 2019
Job Description
Skills Knowledge
Active Directory Fundamentals Expert Level
Active Directory Troubleshooting Expert Level
DNS Expert Level
DHCP Expert Level
GPO Expert Level
FRS/DFS Expert Level
Communication Skills Expert Level

Mandatory Requirement
1. Good Communication.
2. Ready to work in 24*7 support
3. Excellent verbal and written communication skills.
4. Graduation is mandatory.

Job Description
  •  Minimum 4 years overall IT experience with 3-4 years of experience working with Microsoft Directory services.
  •  In-depth knowledge of Active directory, DFSR, DHCP, AD Certificates, AD Database & DNS.
  •  Experience in Group Policies, troubleshooting, and implementation.
  •  Experience in Account lockout troubleshooting.
  •  File and folder permission management.
  •  Experience and in-depth knowledge on DFS, FRS and Folder redirection.
  •  In-depth knowledge on DNS and DNS query, Zone Transfer etc.
  •  In-depth knowledge on Active Directory Replication troubleshooting and hands on replication tool.
  •  In-depth knowledge on Active Directory disaster recovery and backup solution.
  •  Knowledge on finding and troubleshooting Active Directory Security related events.
  •  Knowledge on scripting and ADFS will be added advantage.
  •  Basic troubleshooting on networking and other Microsoft products like Exchange, O365, etc.
  •  Must have excellent written and oral communication skills with ability to share knowledge with team members.
  •  Must have a technology mind-set with aptitude to work on complex issues.
  •  Excellent Client Facing and handling skills.
  •  Flexibility to adjust to changing requirements, schedules and priorities

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