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Technical Support - International Voice || Techmahindra/ Bahadurpally

Keywords / Skills : Trouble Shooting, Technical Support, network knowledge, Communication, Voice

1 - 3 years
Posted: 2019-05-16

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
IT
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Technical Support Executive ( voice)
Fresher
Education
Any graduate
Stream:
Any
Salary
1.50 - 3.50 lacs
Posted On
16th May 2019
Job Description
Dear Applicant,

Greetings from Tech-Mahindra Recruitment Team !!!

Huge Hiring is going-on for Associates/ Sr Associates - Technical Support.

Eligibility Criteria:

* Any Graduates,Freshers and Experienced (min 6 months) can apply

* Should be excellent in Communication Skills

* Should be flexible to work with Rotational shifts

* 2.5 LPA to 4.1 LPA (Based on Experience & Last CTC)

* Should have a decent knowledge on Technical Issues / Trouble shooting of PCs and Laptops.

Job Description:

Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.

Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Candidate should be flexible to work in 24*7 environments (Rotational Shift), comfortable to work in night shifts.

Should have experience in International BPO.

5-DAYS Working.

Transportation Facilities: BOTH WAY

Job Location : Tech-Mahindra @ Bahadurpally

Interview Date : 16th May'19 To 21st May'19 . Exclude(Sunday-19th may 2019).

Venue Details:

Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043.

Documents required for Walk-In:
- Copy of CV

- Original ID proof (Aadhaar - Mandatory)

- Xerox of your ID proof

- Print out of this job posting. (Mandate)

- All your educational certificates & Experience certificates

Interested candidates can send the resume on or can reach out on the below mentioned contact numbers as well.

Bavya J- 9177954419.
Mail ID: [HIDDEN TEXT] .



About Company

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.


Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
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