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Technical Support(international Voice)_mnc Company

Keywords / Skills : technical support engineer, technical support, technical support associate, international voice process, international calling, troubleshooting, troubleshoot computer, voice process, international bpo, ms outlook, configuration, installation

1 - 5 years
Posted: 2019-01-13

Job Description

Greetings from eCentricHR !!

We are hiring for one of the CMM Level 5 Company who can join in 0-30 days.
Technical Support ISS

1-5 Years

Brief project description: Internal Help Desk Analyst for Technology team( Voice Process only)

Shift Timing: Rotational shifts

Educational Qualification: Any Graduate / B.Tech (Added to Advantage)
  • Primary Skill: High Communication Skills
  • Rich experience in Technical Support

Secondary Skill: Technical Apptitude to troubleshoot computer for voice Process, laptops, Outlook and printers

Key Job Description/Responsibilities:
      • Excellent written, verbal, listening, analytical skills.
      • Easily grasp and communicate complex ideas.
      • Voice Process experience Mandatory
      • Excellent problem solving skills.
      • Knowledge of MS Office 2010, 2013 including Outlook.
      • Knowledge of computer hardware and software.
      • Knowledge of Operating Systems like Windows XP, Vista, 7 and 8.
      • Knowledge of network and internet.

Note: Interested candidate can share your updated Profile as per the below mentioned details

Exp ctc:
Notice Period:

Warm Regards
Lalitha Naidu
SR.Recruitment Consultant



Desired Candidate Profile

About Company

Ecentric Solutions Pvt. Ltd.Ecentric Solutions Pvt. Ltd. eCentric is Indian arm of the US$100 Million Paradigm IT Group. Established in 2002 as an RPO and offshore venture of ParadigmIT US, eCentric has subsequently built expertise in enterprise IT solutions and end to end human resource solutions. eCentric is a CMMi Level 5, ISO 9001, ISO 27001 certified company with proven delivery capabilities in software development, support services, Recruitment Process Outsourcing, Business Process Outsourcing and end-to-end human resource solutions. We currently work with Fortune 500 companies and organizations from Government of India, US Government and large and medium Indian corporates. eCentricHR is member of industry bodies such as Indian Staffing Federation (ISF) , Associated Chambers of Commerce and Industry of India (ASSOCHAM), National Association of Software and Services Companies (NASSCOM) and TiE. Please also do visit us at - or
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