Technical Support - International/Semi-voice process

Hi All,

Position- Technical Support

Location- Bangalore.

Email your CV at [HIDDEN TEXT]

Nature of work:

• Supporting businesses across the globe.

• Backup and disaster recovery.

• Routing/Mail Flow and Set up Installation concepts.

• Troubleshoot issues at both the client (Microsoft outlook) and server side.

• Exposure to exchange hybrid environment.

• Experience of Exchange Server (2007, 2010, 2013) with active directory.

Responsibilities:

• Communicate with corporate customers via telephone, email, and other electronic.

• Troubleshoot system and network problems.

• Analyze problems and develop solutions to meet customer needs; may involve writing custom code.

Eligibility Criteria & Candidate Profile:

• Graduate / UG with minimum 1-year relevant technical work experience.

• Experience (Server Support i.e. Exchange/ Office 365 / Windows / Active Directory).

• Excellent English communication skills mandatory as work role involves call handling.

• Flexible working in 24/7 shifts (5 days working, rotational week-offs).

• Should have great interpersonal skills and ability to perform under pressure

• Ability and willingness to learn & be dependable with proficient attention to detail

Salary Range:

2.84 lpa 4.5 lpa +Incentives

Shift: - UK/US

Two way Cab

For more information reach out to us at [HIDDEN TEXT]

Regards

Provizor Recruitment Team.