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Technical Support in company

Keywords / Skills : Technical support, CRM.Technical executive, Tech Support Executive

0 - 3 years
Posted: 2018-12-14

Job Description
o Experience with Contact Center Operations and CRM functionality

o Excellent written, interpersonal communication and problem solving skills

o Ability to distill and communicate, both in verbal and written form, business and/or technical information in terms that are easily understood by staff and customers

o A good team player with the ability to work on own their initiative with minimal direct supervision

o Organized and detail oriented, with the ability to multi-task in a diverse and matrix environment

o Demonstrated ability to meet departmental deadlines and organizational goals using effective organization and planning skills

o In-depth knowledge of database searching and analysis functions, file management, electronic publishing, the literature scholarly and research process

o Knowledge of database design and content, hardware and software applications, electronic product delivery systems and emerging technology products

o Service oriented, with the ability to provide empathetic customer support within policy guidelines and established procedures

o Ability to meet deadlines

o Knowledge of production systems and processes

About Company

Subhadrajobs Consultancy
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