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Technical Support Executive ( voice) / Sr. technical Support Executive

Keywords / Skills : Technical Support, Voice Process, International BPO

1 - 8 years
Posted: 2019-07-29

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Technical Support Executive ( voice)
Salary
2.50 - 5.50 lacs
Posted On
29th Jul 2019
Job Description
Hiring Technical Support Engineer

• Any Grad/UG/Drop-out with min 1 year exp in Technical Support (Voice) Process in International BPO can apply

• Req knowledge in Servers, Active directory, DNS, DHCP

Job Description: - Inbound / Outbound Technical Support. (Candidates with Excellent command over English are eligible) Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing

Candidate Profile-

• Salary upto 5.5 LPA + Unlimited incentives

• Excellent verbal skills in English Language.

• SERVER knowledge is must.

• Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems

• Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.

• Flexible with 24/7 Environment.

Additional Benefits-

• Two-way A/C cabs.

• Medical insurance worth 1 lakhs.

• Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs

• Gratuity

• Education Assistance plan Annual entitlement of up to INR 24,000.

• Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

Contact: Sarfraj 9999300435

Email:- [HIDDEN TEXT]



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