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Technical Support Executive, Sr Technical Support Executive

Keywords / Skills : Technical Support Executive, Sr Technical Support Executive, Windows troubleshooting, Active directory, DNS, DHCP, Exchange server, Incident Management, Server Management, dora process, FSMO, Office 365, Microsoft office 365, Microsoft server, Desktop support, TSA

1 - 10 years
Posted: 2019-11-13

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Technical Support Executive ( voice)
Salary
3.00 - 6.00 lacs
Posted On
13th Nov 2019
Job Description
Exchange Server Support, Technical Support Voice, Windows Server Support

Minimum 1yr exp in Tech support voice is mandatory.

Location: Gurgaon

Salary: Up to 6 LPA (30% Hike on last CTC)

Incentives: Based on performance

Cabs: One side + Transport Allowance

Shifts: US Shifts

Enterprise Platform support (B2B commercial line of support)

Troubleshooting of Server operating system environment, Server deployment/redeployment, Patching, configuration, recovery. Sound Knowledge of MS Server Operating systems, DNS, DHCP, and AD.

Hardware Identification and Troubleshooting.

Operating System Installation, Navigation, Configuration and Troubleshooting.

Application Navigation, Configuration and Troubleshooting.

Internet and Networking.

Protection Software Usage, Configuration and Troubleshooting.

Basic Knowledge on GPO, FSMO, Mail flow, Roles, Auto Discover, Database

Contact@ Sarfraj 9999300435




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