Keywords / Skills : Technical Support Associate, Technical Support Representative, Technical Support Executive, Technical Support Officer, International Voice, International CallCenter, IT service desk, IT Help Desk, Active Directory, WAN, LAN, VPN, Troubleshooting, Routing Protocol
My name is SHAFFI KHAN, Associate HR at Quess. We're excited about our upcoming recruiting drives and we'd like to invite you to apply for any of our Technical Support positions and avail this opportunity to make your career in reputed company.
Hiring Experience Candidates For Technical Support Executive( IT Service Desk).
* Please find the details :• We are looking For ( GRAD /PG ),
.EXPERIENCED CANDIDATE Only.
• Cab is provided both ways.
• 5 Days working. Any 2 days off in a week.
• Salary – 2Lacs to 6 Lacs
• Candidates should be fluent in English.
Interested candidates Can Contact SHAFFI KHAN 7204041593 for more details.
We also have openings with other International clients where in we are looking for-
Quess Corp Limited is a provider of business services with headquarters based in Bangalore. Quess Corp operates in five sectors Industrials, Integrated Facility Management, People Services, Global Technology Solutions and Internet Business. It is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India. and is listed on the Bombay Stock Exchange and NSE. Starting operations from 2007 Quess Corp operates in India with 64 offices across India along with a presence in North America, the Middle East and South East Asia. The employee strength of Quess Corp is over 2,61,700.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases