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Technical Support Executive / International BPO / Desktop Support

Keywords / Skills : Technical Support Executive, International BPO, Desktop Support, call centre, bpo, customer support executive, customer service executive, call center bpo, customer care executive, customer care officer, back office, non voice,

0 - 4 years
Posted: 2019-06-13

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Technical Support Executive ( voice)
Posted On
13th Jun 2019
Job Ref code
110619000715
Job Description
Job Description:
    Dear Aspirant,

    Openings for Technical andDesktopSupport!!

    Walk -in with Resume Walk-out with an Offer,

    One day Interview Process,....... Just 2 Rounds of Interview, easy selection..

    Contact HR Harshitha - 9742674848
    Email your Resume to [HIDDEN TEXT]

    Designation :

    Technical Support Executive

    Roles and Responsibilities :

    You would be engaged in :
    • Ensuring low down time for productiondesktops.
    • Preventive / Corrective maintenance of all thedesktops.
    • Managing and Maintaining operating system Endpoint Protection atdesktoplevel, Microsoft issues.
    • Responsible for Backups and Restore of critical data according to users request.
    • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
    • Ensuring Encryption in all Laptop users for data security, and EFS backup
    • Managing and updating Windows patches forDesktopsand Laptops.
    • UPS Monitoring
    • Providing Mobile devicessupport(Microsoft Active Sync) for corporate users
    • Managing and Maintaining Projectors for Meeting and Conference purpose.
    • Providingsupportfor Voice communications
    • Deploying, Managing and configuring network Printer.
    • Interacting with Vendors for Hardware & SoftwareSupport
    • Ensuring low down time for productiondesktops.
    • Preventive / Corrective maintenance of all thedesktops
    • Managing and Maintaining Symantec Endpoint Protection atdesktoplevel
    • Responsible for Backups and Restore of critical data according to users request
    • Responsible for 1st level troubleshooting in Servers and Network related issues.

    Contact HR Harshitha - 9742674848
    Email your Resume to [HIDDEN TEXT]



    Skills
    Graduate or Under Graduate with minimum 1 year Experience of TechnicalSupportorDesktopSupport.


    Immediate joiners.
Desired Candidate Profile
    Desired Candidate Profile

    *Possess good analytical skills - detail oriented
    *Possess good communication skills, both oral and written
    *Have a good attitude - should be committed to the work.

    * Flexible with rotational shifts



About Company

Black and White Business Solutions Pvt Ltd Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry"s leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries.
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