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Technical Support Engineer

Keywords / Skills : ccna, hardware, networking, ip video, routers, routing, switching, BPO Executive, Technical Support, Technical Support Engineer, Desktop Support, Helpdesk, IT Helpdesk, Tech Support

0 - 5 years
Posted: 2019-07-03

Job Description
Hiring Freshers for Global IT Helpdesk- International Voice Process / Technical Support / Tech Support / International Call center / Technical Support Fresher

Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledge base.
Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups

Shifts Timings:
5 days working 24* 7 shifts(including night shifts)
Any 2 Rotational offs
9 Hours Login ( including 1 Hour Break )
Excellent command on English (Verbal and Written)

Immediate joiners preferred.

Other Benefits:
Pick up and Drop
Global Standards work environment
Proper Desk job
Performance linked incentives

About Company

ISO 9001:2000 certified software services company with State-of-the-Art development centers at hyderabad (H.O),Banglore, pune, mumbai, Chennai, kolkatta and Ahmedabad,noida.
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