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Technical Support Engineer - Storage@Bangalore

Keywords / Skills : Server Support, Networking, Storage

1 - 9 years
Posted: 2019-04-18

Job Description
JOB JD:

Client : Suther Land Global

Exp: 0 to 9 Yrs

Location: Bangalore, Thanisandra

Job Type: Permanent

Shifts timings :24/7(Rotational shifts)

Required Skills

We are looking out for talented Support engineers who enjoy solving complex technical problems in Storage Area Network. The ideal candidate for this position is a quick learner and would be skilled in NFS, CIFS, FC, iSCSI, RAID, TCP IP networking and storage hardware and operating systems. He would possess good written and verbal communication skills.

Storage Technical Support Engineer Responsibilities:

>Provide Technical Support to our customers and field engineers over the call, email, and chat

>Diagnose and troubleshoot storage hardware and software issues and provide resolution within SLA

>Diagnose and troubleshoot disk failure, disk shelf fault, controller down, system panic, LUN offline and disconnection issues

>Diagnose and troubleshoot NFS and CIFS share access issues

>Perform a set of structured and unstructured task and work successfully with customers in a stressful situation

>Prioritize mission-critical tasks and coordinate with stakeholders till successful resolution

> Remain updated in client and industry led processes, technology applications, utilities, and products

> Reproduce issues by re-creating scenarios in a lab environment

If interested share your resume to [HIDDEN TEXT] JD:

Client : Suther Land Global

Exp: 0 to 9 Yrs

Location: Bangalore, Thanisandra

Job Type: Permanent

Shifts timings :24/7(Rotational shifts)

Required Skills

We are looking out for talented Support engineers who enjoy solving complex technical problems in Storage Area Network. The ideal candidate for this position is a quick learner and would be skilled in NFS, CIFS, FC, iSCSI, RAID, TCP IP networking and storage hardware and operating systems. He would possess good written and verbal communication skills.

Storage Technical Support Engineer Responsibilities:

>Provide Technical Support to our customers and field engineers over the call, email, and chat

>Diagnose and troubleshoot storage hardware and software issues and provide resolution within SLA

>Diagnose and troubleshoot disk failure, disk shelf fault, controller down, system panic, LUN offline and disconnection issues

>Diagnose and troubleshoot NFS and CIFS share access issues

>Perform a set of structured and unstructured task and work successfully with customers in a stressful situation

>Prioritize mission-critical tasks and coordinate with stakeholders till successful resolution

> Remain updated in client and industry led processes, technology applications, utilities, and products

> Reproduce issues by re-creating scenarios in a lab environment

Note: F2F interview is mandatory
If interested share your resume to [HIDDEN TEXT]

About Company

Future Focus Infotech (FFI) is an established IT solutions provider since 1997 offering innovative IT staffing solutions and services. Built over 20 years, FFI has a 3000+ strong team working across all major business domains & technologies. FFI today operates across 9 major cities in India apart from the overseas operations (USA & Middle East).

Our Mission-We create relationships that last
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