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Technical Support Engineer, Required for HP Bangalore on 18th February

Keywords / Skills : Fresher, "Voice Process", BPO, "Technical Support", "Service Management", "Help desk", troubleshooting, hardware, networking, CCNA, MCSE, "Customer Support", IT, software, "service desk"

0 - 3 years
Posted: 2019-02-13

Industry
IT/ Computers - Hardware
Function
IT
Role
Technical Support Engineer
Education
BCA
BCom
BE
BTech
BSc
MCA
ME
MTech
MS
MSc
Salary
0.00 - 3.00 lacs
Posted On
13th Feb 2019
Job Description

Job Title: L1 Global Technical Support Executive

Shift: Rotational Shifts/Night Shifts

Number of Position: Multiple

Work location: Bengaluru/ Bangalore

Pay roll: Artech Infosytems

Salary: 2.77 LPA (277200)

Required Experience: 0 to 3 years

Interview Venue &Details:

Interview Date & Time: 18|02|2019 (Monday)| 9 AM to 12 PM

Interview Venue: Artech Infosystems Pvt. Ltd.

Address:

Artech Infosystems Pvt Ltd Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore-560100

G Map- https://goo.gl/maps/XxQCTHHKZPD2

Applicable Qualification:

UG : Any Stream- B.E/B.Tech (CSE,EEE,ECE,IT,Mechanical, Civil etc.) & BSC, BCA,Diploma,Bcom (Computer Science)

PG : MCA,MSC,M.tech,

Year of Passed Out:2015,2016, 2017,2018 Only

Percentage: No Percentage Issues

Even back logs is also eligible

Skills:

# Interaction with Global Customers, Should Have Understanding Skills of International Customers**

# Voice Process, English Communication Skill Is Mandatory**

# Good Knowledge on Hardware and OS Skills*

# Customer relationship management, Should be able to interact with global, Ready to accept Inbound and out bound process

Interview Process:

# Group Discussion

# Voice & Accent Round

# HP Online Test

Training Process:

# Candidate has to Under Go Training for 30-45 days. (No registration charges).

# Training will be provided on Technical Skills and Communication Skills.

# Training will be provided Under Professional Trainers.

# Post Successful completion of Training Candidates will be deployed in HP. (Hewlett Packard)


About Company

At the forefront of the staffing industry, Artech is a women-owned business enterprise (WBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.

Artech employs over 7000 industry professionals supported by over 25 national and global locations coast-to-coast across India, the US, and China. Artech's Fortune 500 and government clients leverage this expansive reach by engaging Artech as a preferred go-to supplier across multiple regions and countries in order to receive consistent deliverables, terms, rates and cost savings.

Artech helps its clients reduce their total cost of ownership (TCO) by delivering a range of refined staffing and technology solutions that include:
Staffing individual talent (IT, engineering, professional, scientific, clinical)
Deploying teams for the execution of projects
Delivering statement of work (SOW) resources and management for defined scope of services projects
Managing staffing vendors and suppliers
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