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Technical Support Engineer

Keywords / Skills : Technical Support Engineer, Customer support engineer, Technical support executive, Voice Support Executive, International Voice Support, Tech Support, Technical Support, Technical Support Executive voice

0 - 4 years
Posted: 2019-12-04

Job Description
We have job openings for Technical Support Engineer -International Voice Process with our Client.

Job Description

•Taking ownership of customer issues reported and seeing problems through to resolution

•Search and identify solutions to software and hardware issues

•Good understanding of computer systems, and other tech products

•Ability to diagnose and troubleshoot basic technical issues

•Must have networking (hands-on) experience, especially troubleshooting routers, printers and home networks

•Must also be knowledgeable in Windows and Android, use and navigation.

•The ability to be a good listener, and to really understand a customer problem or question and help them solve it.

•knowledge in Antivirus, Windows, OS, Firewall, Malware, Networking

Experience: 6months to 4years

Work Location

Gateway parks, Perungulathur.

Shift Timings & off- 5day schedule with rotational shift and off.

If interested contact [HIDDEN TEXT] or 9731788150

About Company

Orcapod is a Consulting & Technology Services firm founded by senior industry professionals coming from reputed international organizations. Like the Orcas which roam the great oceans around the globe, we work with Global and Indian Clients providing assistance in their critical IT & business improvement initiatives.
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