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Technical Support Engineer

Keywords / Skills : BE, B.Tech, BCA

0 - 2 years
Posted: 2019-03-28

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Technical Support Executive ( voice)
Education
BCA
BE
BTech
Salary
2.50 - 3.00 lacs
Posted On
28th Mar 2019
Job Description
1.Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding Technical issues

2.Remote Infrastructure support

3.Perform problem cause analysis

4.Resolve customer queries & achieve customer delight.

5.Ability to Identify Opportunity & Implement Process Improvements

6.Has technical experience and skills in the areas of problem determination, creativity and analysis.
Key Skill(s)

About Company

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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