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Technical Support Analyst - Voice Process

Keywords / Skills : ""Technical Support Executive ( voice)", "IT Helpdesk Executive", "International Voice Support", "Technical Support Analyst", "Technical Support Associate", "Service Desk Analyst"

1 - 6 years
Posted: 2019-07-10

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Technical Support Executive ( voice)
Salary
2.00 - 3.60 lacs
Posted On
10th Jul 2019
Job Description
Technical Support Analyst (Voice ) - International Help Desk / Service Desk 
Technical Assistance and Support

Experience – 6 months to 5 years

Salary – 2 lacs p.a to 3.6 lacs p.a + incentives

Shift – Night shift (8:30PM – 5:30 AM) - Fixed Shift

Type - International Voice Process (US Company)

Communication – Excellent in English

Job Location – Jubilee Hills

Job Description:

• Excellent communication skills (Written & Oral)

• Strong knowledge on computer hardware, network, operating systems, and Internet services preferred

• Ability to analyze and solve technical issues for Laptop/Desktops/Applications issues

• Ability to apply logical thinking to provide solutions to customer issues

• Minimum 1 Yr. experiencing in serving US Customers on technical issues(VOICE ONLY)

• Deductions only for Provident Fund , Professional tax ..

• 5 days a week

• Female: Cab Facility (YES)

• Male: No Cab (Travelling Allowances provided)

Functional Skill Required:

• Good with communication skills

• Strong knowledge on computer hardware, network operating systems and Internet services preferred.

• Ability to analyze and solve technical issues for Laptop/Desktops/Applications issues

• Ability to apply logical thinking to provide solutions to Customer issues.

HR MARIYA

#9618960807



About Company

IMPEC Consulting Solutions is an end-to-end recruitment services and placement consulting provider, started with a primary objective of providing recruitment assistance and reliable placement solutions for clients
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