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Technical Support Analyst -Semi Voice process

Keywords / Skills : Technical Support, Technical Support Executive, Technical Support Engineer, Desktop Support, IT Helpdesk

1 - 4 years
Posted: 2019-08-19

IT/Computers - Software
Technical Support Engineer
Any graduate
Job Type
Earliest joing date:
10th May 2019
Contract tenure:
Above 12 month
Posted On
19th Aug 2019
Job Description
  • Responsible for providing service support to Internationally based Service Managers for fixed, mobility & IoT services for Large Enterprise Customers 
  • Administer regional WIP opportunities in order to deliver the best possible service experience for customers.
  • Manage billing queries and issue resolution to ensure clean bills for nominated customers
  • Support Delivery escalations and assist Service and Account teams on the delivery process for nominated customers Compile fixed inventories and manage updates for a defined set of customers

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