Technical Specialist (Cisco Voice & Video)

Dimension Data India Pvt Ltd Jobs Dimension Data India Pvt Ltd

Job Description

Job Description:
Roles and responsibilities :
  • 8+ years of experience in Cisco Voice & Video devices.
  • Good experience in Expressway C&E, Cisco meeting server, Cisco meeting management, TMS, CUCM, Recoding, Basic understanding of Network
  • Certifications CCIE Collaboration- Good to have
  • Defines and enforces collaboration standards, templates and tools within the Organization
  • Provides services estimates, proposals, and SOW for internal IT Operations.
  • Lead implementation for various projects related to and Collaboration within the Organization.
  • Coordination with Partners/Vendors for new requirements and Operational need.
  • Specific knowledge of large-scale Cisco Communication Manager (CUCM), messaging, presence and conferencing solution
  • Architecture, Design and Installation.
  • Knowledge of Video Conferencing, Telepresence, WebEx, Spark
  • Mentoring: working with team members in NOC to help them build their collaboration skills, working with other technology
  • Expressway, Jabber, Cisco Voice & video endpoints, Voice gateways, CUBE, CUE, Telepresence)
  • Knowledge on Data & Wireless is a must.
  • Manage Incident & change control
  • Excellent communications skills required. (Must)
  • Maintain SLAs and CSAT
  • Good Knowledge on network monitoring tools
  • Good verbal and written communication skills


Job Summary

  • Gurgaon / Gurugram
  • 7 - 10 years
  • Cisco Video, Expressway, TMS, CUCM, Cisco meeting server, Cisco meeting management, CCNA-Voice, cisco expressway
  • IT
  • Technical Support Engineer
  • IT/Computers - Hardware & Networking, IT/Computers - Software
  • 8+ years of experience in Cisco Voice & Video devices.Good experience in Expressway C&E, Cisco meeting server, Cisco meeting management, TMS, CUCM, Recoding, Basic understanding of Network.
  • 6th Feb 2020

About Company

Dimension Data Asia Pacific (DDAP), a wholly owned subsidiary of Dimension Data plc, helps clients plan, build, support, manage, improve and innovate their ICT infrastructures. It combines an expertise in network integration, security, data centre solutions, Microsoft solutions and converged communications & contact centre technologies, with advanced skills in consulting, integration, training and managed services to design ICT solutions to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.

Recruiter(s)

Brandon Lee Talent Acquisition Dimension Data Asia Pacific Pte Ltd

Skills I hire for: Microsoft skills

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