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Technical Service Engineer : RMN/317/18-19

Keywords / Skills : "servicing" OR "Moulding " OR "Moulding Machines" OR " Technical Services" OR "installation and commissioning" OR "Testing" OR "maintenance" OR "troubleshooting"

1 - 9 years
Posted: 2019-08-10

Job Description

Responsibilities :

Responsible for technical services required by various customers in the Northern region in reference to machine installation, commissioning; trouble shooting, efficient use of machine, training of operators, guidance on processing parameters, mould design etc.

Responsible for customer support activities.

Responsible for Promotion CCC and Cold runner block at different customer place with the help of service team and sales team.

Responsible for gathering competitor information from the market and update to sales department.

Responsible for maintaining AMC chart, fixing AMC appointment and keeping AMC record.

Responsible for arranging spare part offer, purchase order execution, outstanding payment follow-up.

Responsible in promotion of AMC, improvement at customer end to have maximum efficiency of machine.

Responsible to ensure the effective handing of customer complaints and help in improving customer satisfactory.

Responsible in maintaining product information of existing component through product data sheet

Responsible in gathering new ideas and method with smaller automation to improve machine efficiency.

Responsible for monitoring all safety actions / environmental aspects during service activities.

Responsible for technical service execution as and when required in India and Abroad.

About Company

AddOn evinces to be the rejoinder to your entire business manpower exigency. Powered with HR Solutions and Payroll solutions, AddOn comprises a team of associates brimming with innovative workforce solutions. With a talent pool of more than 1 million profiles derived from every sector in the working industry, AddOn guarantees talent focused personnel resources for your business.

With over decades of in hand experience and expertise in providing manpower solutions to gargantuan business empires all over the world, it is your one stop solution related to personnel resources and manpower queries.
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