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Technical Service Engineer

Keywords / Skills : Service Engineer, Assistant Engineer, Technical Services Executive,

3 - 8 years
Posted: 2018-11-29

Bio Technology & Life Sciences
Service Manager/ Engineer
Any graduate
2.50 - 4.50 lacs
Posted On
29th Nov 2018
Job Description
Key Educational Qualification:

Experience: 3-4 years in handling capsule filling machines and related post capsule handling machines

Industry: Pharma Machinery Manufacturing / Pharma Packaging

Level Specific Accountability:

Service delivery:

Follows standard processes and SOPs for -

Testing and trials of new products and standard products

addressing routine customer queries

Maintains and updates database on customer complaints, service provided, response time and customer feedback to be relayed back to the stakeholders

Documenting problems by applying technical knowledge following established proceduresand protocols

Prepares for special spare parts for customer engagement

Tracks spare parts to maintain established levels of inventory such as spare parts or replacements

Customer management:

Ensures basic / routine customer queries are resolved within time; escalates complex queries to the level above

Tracks and keeps clients up-to-date on work order status; educates client on standard procedures

Stakeholder management:

Works within readily available direction and clear guidance

Escalates any deviations and out of specifications and seeks guidance to resolve the same

Scope of Decision Making:

Works with the managerial direction from the level above for drafting and implementing the strategic plan for the organization

If Interested,
Kindly Contact on 7506025541.

Thanks & Regards,
Jayesh Vaishnav
Push & Pull Services Pvt. ltd.

About Company

Push and Pull Services is Recruitment Firm established in 2009. We served various organizations to provide a wide range of recruitment and selection services to the companies. At present, we have a long list companies as our clients. We offer services for Manpower Recruitment all over India right from for junior level, middle level, to senior Level Job Openings. The main office of the company is located in Thane (Maharashtra).

We do not believe only in fulfilling the requirements but we also believe in maintaining the relationship with client to keep a healthy professional relationship we always welcome our client suggestion.

Our Vision

To work with reputed organizations and serve them with competent and committed manpower.

Our Mission

To provide right people for right jobs in the right time.

Our Resources

• Skilled and Experienced Employees
• Job portals
• Convenient location and space to conduct interviews
• HR Professions with excellent head hunting skills
• Social Networking websites
• Databanks

Our Strengths

We believe in increasing three things :

 Quality

 Speed

 Result

And decreasing one thing:

 Cost

We have built up a reputation for being reliable, fair minded, and straight forward. Our work methodology and high business ethics ensure that we complete the undertaken assignments quickly and efficiently.
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