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Technical Service Delivery Engineer

Keywords / Skills : Software Troubleshooting, OS Installation, Customer Service, Networking, Desktop Support, US Shift, Service Desk, Software Installation, IT Support, Network Printer Installation

1 - 6 years
Posted: 2019-10-24

Industry
Recruitment/Staffing/RPO
Function
IT
Role
System Administrator
Posted On
24th Oct 2019
Job Ref code
010919600105
Job Description

Job Description

Greetings from Placenet consultants!!!

Excellent opportunity for Technical Service Delivery Engineer!!!

Roles and Responsibilities:
  • Standard service desk work, resolve tech issues on phone, hardware and software
  • User management, user admin, mailboxes, they currently have a list of top request types.
  • Experience in Phone Support and Customer service
  • Attending Desktop Hardware and Software related issues and tasks
  • OS installation & Troubleshooting
  • Software installation & Troubleshooting
  • Attending Daily Desktop Support Complaints/Tickets
  • Ensuring timely closure of the reported Desktop tickets/issues and update user
  • Manage workflow and service request through Client's call ticketing system
  • Imaging/Re-Imaging end user desktop and laptop machines
  • Software installation, configuration, and troubleshooting for end users
  • Hardware and Software upgrades
  • Performance of IT support duties as defined by the appropriate team lead
  • Network printer installation/configuration
  • General Desktop Support/Project Coordination/Move activities

Qualifications:

2.5-6 year experience

Graduation is mandatory/Diploma also can apply


Flexible to work in US shift (cab provided) Immediate Joiners are Preferred

Work location: Chennai
If interested, kindly mail your updated CV with following details
Notice Period :
Total year of Experience:
Current CTC:
Exp CTC:

Contact Person: Nandhini
Number: 9677231324
Send your updated resume to this mail id [HIDDEN TEXT]
Kindly refer your friends and help them to find a better opportunity....


Salary: Not Disclosed by Recruiter
Industry:
Functional Area: , ,
Role Category: IT Hardware
Role: System Administrator
Employment Type: Full Time, Permanent


About Company

Placenet Consultants P Ltd It's one of the leading company...
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