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Technical Service Delivery Engineer

Keywords / Skills : Software Troubleshooting, OS Installation, Customer Service, Networking, Desktop Support, US Shift, Service Desk, Software Installation, IT Support, Network Printer Installation

1 - 6 years
Posted: 2019-10-24

System Administrator
Posted On
24th Oct 2019
Job Ref code
Job Description

Job Description

Greetings from Placenet consultants!!!

Excellent opportunity for Technical Service Delivery Engineer!!!

Roles and Responsibilities:
  • Standard service desk work, resolve tech issues on phone, hardware and software
  • User management, user admin, mailboxes, they currently have a list of top request types.
  • Experience in Phone Support and Customer service
  • Attending Desktop Hardware and Software related issues and tasks
  • OS installation & Troubleshooting
  • Software installation & Troubleshooting
  • Attending Daily Desktop Support Complaints/Tickets
  • Ensuring timely closure of the reported Desktop tickets/issues and update user
  • Manage workflow and service request through Client's call ticketing system
  • Imaging/Re-Imaging end user desktop and laptop machines
  • Software installation, configuration, and troubleshooting for end users
  • Hardware and Software upgrades
  • Performance of IT support duties as defined by the appropriate team lead
  • Network printer installation/configuration
  • General Desktop Support/Project Coordination/Move activities


2.5-6 year experience

Graduation is mandatory/Diploma also can apply

Flexible to work in US shift (cab provided) Immediate Joiners are Preferred

Work location: Chennai
If interested, kindly mail your updated CV with following details
Notice Period :
Total year of Experience:
Current CTC:
Exp CTC:

Contact Person: Nandhini
Number: 9677231324
Send your updated resume to this mail id [HIDDEN TEXT]
Kindly refer your friends and help them to find a better opportunity....

Salary: Not Disclosed by Recruiter
Functional Area: , ,
Role Category: IT Hardware
Role: System Administrator
Employment Type: Full Time, Permanent

About Company

Placenet Consultants P Ltd It's one of the leading company...
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