Enegra Systems Inc. is a premier Recruiting Outsourcing Company, delivering end to end solutions and ensuring the best in class success for you through outsourcing. Our RPO unit manages all recruitment based tasks for any organization; right from start-up companies to high scale enterprise level organizations. We have always served with a proven track record of exemplary services which is above all, satisfactory and beyond expectations.
We boast of an impressive clientele which are located all over the globe from USA and Canada. The specialty of our RPO services is that the solutions delivered by us convert into long term strategic advantages for our clients.
We at Enegra Systems Inc. are powered with a workforce which is highly dedicated, committed and exceptionally well trained to produce the results which you want. We constantly upgrade our skill level to induce the expertise which is required to offer truly world class services.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases