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Keywords / Skills : Networking, Linux, Windows, VMware, Hyper-V

15 - 20 years
Posted: 2019-05-06

Job Description
Job Objective:
  • Experience of managing large Data Centre deployment & operations including all IT and Non-IT Infrastructure. 
Primary Responsibilities of role: 
  • Manage the SDC services of SDC.
  • Ensure Data Center Security, Service availability, Capacity infrastructure and Standards
  • Work with state government department to gauge and create demand of strategic solutions and fulfil the same. Must have the ability to reach out and work with the senior government official in various departments.
  • To manage implementation of identified projects based on a broad and detailed knowledge of current and emerging technologies and to provide technical input into projects undertaken by or impacting on organization.
  • To advise and inform management, departments and members on technical & operational issues as part of the decision making process.
  • To liaise with external suppliers and support agencies for the ongoing support and maintenance of relevant hardware and software; thereby ensuring that all work and changes are performed in such a way as to minimize all disruption to existing environment.
  • Responsible for overall management of SDC, user department coordination, SLA commitments, performance, etc.
  • Responsible for effective resource management; System & Resource planning based on requirements forecast & should be the single point contact for managerial responsibilities & direct interface with DCO.
  • Should have capabilities in team management, capacity planning and process documentation.
  • Co-ordinate with user departments to prepare hosting plan.
  • Co-ordinate with vendors & OEM’s to ensure that time & equipment dependencies are optimally managed.
  • Work closely with SDC team to ensure that acceptance test plans are in accordance with the requirements.
  • Initiation of corrective action against any identified delays, shortages, ambiguities, or other problems
  • Review the plans, policies and processes etc.
  • Risk Management & escalation to higher levels for mitigation.
  • Monitor the recurring expenditure (electricity, diesel, consumables, etc.) & submit periodic reports to MPSEDC.
  • Continuity Management & Contingency Planning: Ensure that service continuity plans (business continuity plans) are put in place such that IT service can recover and continue in the event of a failure.
  • Coordinate with TPA (Third Party Auditor), DCO (Data Center Operator) & other stakeholders to ensure timely completion of audits & resolution of observations, if any.
  • Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services.
  • Ensuring storage capacity, archiving, backup and recovery procedures for uninterrupted functioning of the IT infrastructure.
  • Working closely with IT & Non-IT members of SDC team, DCO & other stakeholders.
  • Management of policies related to hardware and software requirements. Supervising security audit requirements.
  • Management of proper documentation related to SDC.
  • Any other IT consultancy/ Advisory service that may be required from authorities.
  • Excellent knowledge of infrastructure technologies, architectures, standards and processes, and a good understanding of infrastructure engineering processes.
Essential Criterion: 

A. Education Details:  B.E./B.Tech. (CS/ IT// E&C)/ M.Tech./ MCA/ MBA

B. Work Experience -  
  • M.Tech/MBA with min.13 years OR B.Tech/MCA with min. 15 years of experience; of managing large IT Infrastructure deployment Projects
  • Min. 5+ years of domain specific experience.
  • Min. 3 years as Team Lead in general .
  • Min. 2 Years experience in Data Center as Team/Tech Lead or Project Manager. 
C. Certification:  ITIL/MCITP/PRINCE2/PMP
Desirable Skills & Experience
  • Deep knowledge of IT infrastructure domains such as server platforms, storage server platforms, server components, network devices, and IT service delivery preferred.
  • Strong technical skills in networking, Linux, Windows, VMware and Hyper-V experience.
  • Experience with systems management platforms, service management solution.
  • Knowledge of security & Service standards such as ISO 27001 & ISO20000 etc.
  • Knowledge and know-how about ITIL processes in-line to Data Center environment.
  • Knowledge and know-how about IT security architecture.
  • Knowledge and know-how about Cloud services -IAAS, PAAS, SAAS etc.



About Company

MAP_IT is a government society which has been established to propel the growth of Information Technology (IT) in Madhya Pradesh and implement the State IT Policy. Accordingly the Society has the following objectives.

• To provide IT inputs to government departments/agencies and to assist them in computerisation and networking.
• To facilitate Human Resource Development in the field of IT in the Government;
• To facilitate use of Hindi language in IT related projects;
• To undertake any other function(s) as may be assigned by the State Government.

Welcome to MAP_IT

Discover the world of innovation, learning & growth in an environment where the skill sets, expertise and talents of every employee or associate have a chance to blossom. Since MAP_IT facilitate e-governance projects that are aimed at transforming the delivery of public services, its employees and associates get the chance to work in areas that will have a Statewide impact. It is a platform for employees to enhance their skills and achieve outstanding results. MAP_IT is a great place to work due to Intellectually vibrant workplace, Emphasis on Employee Recognition and Shared passion for customer success. We are looking for talented, motivated individuals who are passionate about helping our mission succeed.


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