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Technical Product Manager (Bangalore-based startup)
Technical Product Manager (Bangalore-based startup)
DanaMojo Online Solutions Private Limited
Keywords / Skills :
Technical Product Manager, SQL, PL-SQL, SQL server, HTML CSS, MySQL, Java Script, MS-Office Tools, software development
Bengaluru / Bangalore
2 - 8 years
Posted:
2019-12-03
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Nationality
India
Industry
IT/Computers - Software
Function
IT
Role
Product Manager
Salary
3.50 - 6.00 lacs
Posted On
3rd Dec 2019
Job Description
You will start your journey at danamojo as an individual contributor working in our Product/Technology team. danamojo’s Technical Product Manager is a critical part of our mission to deliver timely, accurate and professional service to all our customers. The primary role of the Product Manager will be to spec out new functionality, get it developed by the Technology team and roll it out to LIVE. Overall this positions is responsible for all our technology platforms. In this role the person will need to liase internally with teams and externally with various entities including payment processors, logistics partners, banks and NGOs. This vital position requires an action-oriented, flexible problem-solver who will also be responsible for all our back-office and operations work along with managing our transaction database and managing all incoming transactions and outgoing payouts. He will also be the chief systems & operations troubleshooter for our NGOs in case something has gone wrong – from code integration to testing to payments processing to disbursal to customer support.
Required skill sets
1) Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned.
2) Prior experience in programming (any language), strong understanding of the software development process and delivery.
3) Strong SQL knowledge to write correct and efficient queries. Prior experience with MySQL is a plus.
4) Working knowledge of HTML, CSS, and Java Script to be able to understand and make changes to existing code as required.
5) Experience working with MS-Office Tools (MS Word, MS Excel MS PowerPoint) for documentation and processing large amounts of data
6) Ability to communicate correctly and clearly with all internal teams and external stakeholders
Key Skill(s)
Technical Product Manager
SQL
PL-SQL
SQL server
HTML CSS
MySQL
Java Script
MS-Office Tools
software development
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About Company
danamojo is India's first payment solutions platform designed specifically for NGOs. Our purpose is to help NGOs raise more funds from individuals by providing a convenient and efficient mechanism to collect donations and engage donors thereby providing a superlative experience to the donor to make them repeat donors engaged to the cause of the NGO. We allow both online (credit card, debit card, netbanking, mobile wallets and EMI) and offline (cheque and cash pickup) modes of payment. A customized Thank You mail and 80G receipt is sent to the donor on behalf of the NGO on confirmation of the donation. We have 700+ NGOs on the platform.
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Additional Comments
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Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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