Job Description : Job Description Seeking applications for a"Technical Lead "for a company that can offer you excellent career development prospects.
Ref No: 4592 Job Title : Technical Lead Work Location: London, UK Role Type: Permanent
Java Spring REST API XML Cucumber Selenium Junit Maven, Jenkins, Github MySQL Velocity Problem-solving skills
"This vacancy is being advertised by Skilliantech Limited trading as Skill Recruitwhich acts as an Employment Agency for the supply of permanent workers or an Employment Business for the supply of temporary workers" Java
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases