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Technical Consultant (Implementation & Support HRMS)

Keywords / Skills : POS Applications

4 - 5 years
Posted: 2019-02-19

Industry
Recruitment/Staffing/RPO
Function
IT
Role
ERP, CRM - Technical Consultant
Posted On
19th Feb 2019
Job Ref code
321
Job Description
Job Description:

Develop a deep understanding of Pathfinders POS Applications
Implementation & Training at customer site
Customer support, troubleshooting and providing solutions to the customer
Address urgent issues quickly
Assist with product QA from a user's point of view
Document required bug fixes, end-user feature improvements, and operations feature improvements
Provide feedback from customer users to product development teamDesired Profile:

Work with customer employees and consultants, including business managers and project managers
Diagnose and advice correctives
Overlook Support team on daily activities
Handle First / Second Level Escalations
Handle client meetings on project status updates
Training Team on POS applications
Excellent written and verbal communications skills
Key Skill(s)

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