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Tech Support Executive - TRUCKX TALENT - Bangalore

Keywords / Skills : "Technical Support Executive ( voice)", "International BPO", "International Call Center", "Voice Process", "Tech Support", "Call Center"

1 - 3 years
Posted: 2019-02-22

Industry
Any
Function
Customer Service/ Call Centre/ BPO
Role
Technical Support Executive ( voice)
Salary
1.50 - 3.00 lacs
Posted On
22nd Feb 2019
Job Description
GREETINGS FROM "DISHI HR SOLUTIONS".

========================================

We have an urgent requirement for the Post of "Tech Support Executive" for our Client "TRUCKX TALENT PVT LTD.", at "Bangalore"


The details are as under:

Our Client provides solution to CANADIAN and US based clients.

Their operations will run 365 days and 24x7.

Therefore, we are looking for candidates who are flexible with rotational shifts and working on Public Holidays too.

We don't provide any transportation.

-----------------------------------


The candidate should be FLUENT in ENGLISH and HINDI both. PUNJABI will be added qualification.

We are looking for 7 candidates for Technical support.

Client's Office is located at "Hoodi, Bengaluru, Karnataka 560048"

Google Map - https://goo.gl/maps/xas3dMB2MzE2

Primary Responsibilities:

• Troubleshoot and resolve various hardware and software issues

• Assist in movement and set up of hardware

• Answer emails and phone calls in a timely manner

• Assist with software set-up and configuration, and desktop hardware.

• Offer support with android tablets and application.

• Exceptional customer service skills with the demonstrated ability to build long term relationships.

• Exceptional communication skills, both written and verbal.

• Ability to excel in a team focused environment.

• Excellent problem-solving skills combined with a demonstrated ability to learn new technologies and processes.

• Ability to juggle multiple responsibilities under tight deadlines.

• You have demonstrated your ability to function effectively in a fast-paced, multifaceted environment.

• You have strong analytical and decision-making abilities.

Requirements:

• College degree in computer science or similar

• Thorough understanding of MS-Office, Windows 7 and android

• Experience supporting hardware with software application.

• Have strong organizational and problem-solving skills

• Be customer service oriented and have the ability to multitask and work in a fast-paced environment

• Able to work independently and in a team environment

• Commitment to travel as needed;

• Experience of two years is must

Benefits:

TXT offers competitive salaries and a comprehensive benefits package for full-time employees.

Job Type:

Full-time in 3 Rotational Shifts:

Below are the shift timings but the timings may change according to the workload.

4:00 a.m. to 12:30 p.m.,

12:30:00 p.m. to 9:00 p.m.

or 8:30 p.m. to 4:30 a.m.

NO PICK UP & DROP FACILITY PROVIDED

------------------------------------


Salary: ₹ 20 - ₹ 25 K INR P M

Experience:

• technical support: 2 years

Language:

FLUENT English and Hindi (MUST) with Punjabi (Preferred)



LOCATION:

WHITE FIELD, HOODI, BANGALORE


If interested & have required experience, kindly send your CV to "[HIDDEN TEXT]", with below details:

Current or Last Salary:

Expected Salary:

Willingness to work in Rotational Shifts:

Notice Period:

KINDLY MENTION IN SUBJECT : CV FOR THE POST OF "Tech Support Executive - TRUCKX TALENT - Bangalore".

With Best Regards

D. M. Joshi

Dishi HR Solutions

09821052427 / 09773852427.

[HIDDEN TEXT]



About Company

Dishi HR Solutions - Since 2002.
About Recruiter
D. M. Joshi
Proprietor
Dishi HR Solutions
Since 2002 ...
Skills I hire for Hospitality, Accounts & Finance, Engineering, Hospitals, Pharma, Media & Entertainment etc
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